Shipping Policy
We’re stoked about our translater and want to get them to you as fast as possible! Here are some important things to note about the journey they take to make it to your doorstep.
Nous expédions dans le monde entier et fournissons Service de livraison gratuit pour la commande de plus de 119 $ avec la livraison standard pour la plupart des destinations.
Aux États-Unis :
FRAIS DE LIVRAISON :
—— Livraison standard (économique) :
Commandes de plus de 119 $ - Gratuit
Commandes de 0 à 118,99 $ - 9,19 $
—— Livraison express : 19,19 $
DÉLAI DE LIVRAISON:
—— Livraison standard (économique) : 3 à 5 jours ouvrables.
—— Livraison express : 2 à 3 jours ouvrables.
En dehors des États-Unis :
—— Livraison standard (économique) :
Commandes de plus de 119 $ - Gratuit
Commandes de 0 à 118,99 $ - 14,19 $
—— Livraison express : 59,99 $
DÉLAI DE LIVRAISON:
—— Livraison standard (économique) : 8 à 14 jours ouvrables.
—— Livraison express : 5 à 7 jours ouvrables.
Remarques :
1. L'expédition vers les États-Unis non continentaux (y compris l'Alaska, Guam, Hawaï, Rhode Island, les îles Vierges américaines) et les adresses de boîte postale aux États-Unis peut entraîner des frais supplémentaires et le délai d'expédition sera prolongé de 1 à 2 jours ouvrables supplémentaires.
2. Il faut généralement 1 jour ouvrable pour traiter et expédier les commandes depuis les entrepôts. En période de pointe comme les jours fériés ou le Black Friday et le Cyber Monday, veuillez prévoir jusqu'à 3 jours ouvrables pour l'expédition.
3. En dehors des États-Unis, les boîtes postales et les adresses APO ne peuvent pas être livrées.
4. Frais de douane, tarifs, TVA, droits et taxes
- Les commandes expédiées en dehors des États-Unis peuvent être soumises à des taxes d'importation, des droits de douane et des frais prélevés par le pays de destination. Le destinataire d'un envoi international peut être soumis à de telles taxes d'importation, droits de douane et frais, qui sont prélevés une fois que l'envoi atteint le pays du destinataire.
- Si le destinataire refuse le colis, ne veut pas payer les frais de douane ou si le colis est jugé non livrable, vos frais d'expédition d'origine et des frais de retour et de traitement supplémentaires d'un minimum de 45 $ et les frais de douane accumulés seront déduits de votre remboursement lorsque le colis nous sera retourné.
- Les frais supplémentaires de dédouanement doivent être payés par le destinataire ; nous n'avons aucun contrôle sur ces frais et ne pouvons pas prévoir leur montant. De plus, nous ne rembourserons pas ces frais.
Asia Countries Shipping Details
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Turkey | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Israel | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Singapore | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Malaysia | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Thailand | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Vietnam | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Philippines | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $14.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Taiwan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over NT$ 3762.96 - Free Orders NT$ 0- NT$ 3762.64 - NT$ 164.11 |
Hong Kong | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Macao | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
China | Standard (Economy) Delivery | 2-3 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Japan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over ¥ 17893.11 - Free Orders ¥ 0- ¥ 17891.61 - ¥ 1381.82 |
Express Delivery | 5-7 Business Days | ¥ 5892.7 | |
South Korea | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Jordan | Express Delivery | 6-10 Business Days | $79.19 |
Qatar | Express Delivery | 5-8 Business Days | $69.19 |
United Arab Emirates | Express Delivery | 5-8 Business Days | $59.19 |
Saudi Arabia | Express Delivery | 5-8 Business Days | $59.19 |
Oman | Express Delivery | 7-10 Business Days | $89.19 |
India | Express Delivery | 5-8 Business Days | $41.19 |
Pakistan | Express Delivery | 5-8 Business Days | $41.19 |
Mongolia | Express Delivery | 5-8 Business Days | $41.19 |
Indonesia | Express Delivery | 5-8 Business Days | $39.19 |
Other Asia Countries | Express Delivery | 15-20 Business Days | $89.19 |
Europe Countries Shipping Details
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United Kingdom | Standard (Economy) Delivery | 8-12 Business Days | Orders Over £ 94.2 - Free Orders £ 0- £ 94.19 - £ 12.81 |
Express Delivery | 5-7 Business Days | £ 46.85 | |
Germany | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Spain | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
France | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Switzerland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Poland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Italy | Standard (Economy) Delivery | 8-12 Business Days | Orders Over
€119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Finland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Norway | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Sweden | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Greece | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Ireland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Portugal | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Hungary | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Austria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Bulgaria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Latvia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Netherlands | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Belgium | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Denmark | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Romania | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Czechia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovenia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovakia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Croatia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Estonia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Cyprus | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $23.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
Ukraine | Express Delivery | 7-10 Business Days | $99.19 |
Iceland | Express Delivery | 7-10 Business Days | $89.19 |
America Countries Shipping Details
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United States | Standard (Economy) Delivery | 3-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $11.19 |
Express Delivery | 2-3 Business Days | $19.19 | |
Canada | Standard (Economy) Delivery | 8-14 Business Days | Orders Over CAD161.39 - Free Orders CAD 0-CAD 161.38 - CAD 26.02 |
Express Delivery | 5-7 Business Days | CAD 80.27 | |
Mexico | Standard (Economy) Delivery | 8-14 Business Days | Orders Over MXN 2316 - Free Orders MXN 0-MXN 2316 - MXN 315 |
Express Delivery | 5-7 Business Days | MXN 1152 | |
Chile | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Brazil | Standard (Economy) Delivery | 15-25 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Colombia | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $26.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Peru | Express Delivery | 7-10 Business Days | $89.19 |
Argentina | Express Delivery | 7-10 Business Days | $89.19 |
Guatemala | Express Delivery | 6-10 Business Days | $79.19 |
Dominican Republic | Express Delivery | 6-10 Business Days | $119.19 |
Other America Countries | Express Delivery | 15-20 Business Days | $89.19 |
Afica & Oceania Countries Shipping Details
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Australia | Standard (Economy) Delivery | 8-14 Business Days | Orders Over AUD 182.76 - Free Orders AUD 0-AUD 182.74 - AUD 24.86 |
Express Delivery | 5-7 Business Days | AUD 160.26 | |
New Zealand | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
South Africa | Standard (Economy) Delivery | 10-15 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Algeria | Express Delivery | 5-8 Business Days | $69.19 |
Other Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Turkey | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Israel | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Singapore | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Malaysia | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Thailand | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Vietnam | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Philippines | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $14.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Taiwan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over NT$ 3762.96 - Free Orders NT$ 0- NT$ 3762.64 - NT$ 164.11 |
Hong Kong | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Macao | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
China | Standard (Economy) Delivery | 2-3 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Japan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over ¥ 17893.11 - Free Orders ¥ 0- ¥ 17891.61 - ¥ 1381.82 |
Express Delivery | 5-7 Business Days | ¥ 5892.7 | |
South Korea | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Jordan | Express Delivery | 6-10 Business Days | $79.19 |
Qatar | Express Delivery | 5-8 Business Days | $69.19 |
United Arab Emirates | Express Delivery | 5-8 Business Days | $59.19 |
Saudi Arabia | Express Delivery | 5-8 Business Days | $59.19 |
Oman | Express Delivery | 7-10 Business Days | $89.19 |
India | Express Delivery | 5-8 Business Days | $41.19 |
Pakistan | Express Delivery | 5-8 Business Days | $41.19 |
Mongolia | Express Delivery | 5-8 Business Days | $41.19 |
Indonesia | Express Delivery | 5-8 Business Days | $39.19 |
Other Asia Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United Kingdom | Standard (Economy) Delivery | 8-12 Business Days | Orders Over £ 94.2 - Free Orders £ 0- £ 94.19 - £ 12.81 |
Express Delivery | 5-7 Business Days | £ 46.85 | |
Germany | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Spain | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
France | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Switzerland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Poland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Italy | Standard (Economy) Delivery | 8-12 Business Days | Orders Over
€119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Finland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Norway | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Sweden | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Greece | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Ireland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Portugal | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Hungary | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Austria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Bulgaria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Latvia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Netherlands | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Belgium | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Denmark | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Romania | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Czechia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovenia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovakia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Croatia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Estonia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Cyprus | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $23.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
Ukraine | Express Delivery | 7-10 Business Days | $99.19 |
Iceland | Express Delivery | 7-10 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United States | Standard (Economy) Delivery | 3-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $11.19 |
Express Delivery | 2-3 Business Days | $19.19 | |
Canada | Standard (Economy) Delivery | 8-14 Business Days | Orders Over CAD161.39 - Free Orders CAD 0-CAD 161.38 - CAD 26.02 |
Express Delivery | 5-7 Business Days | CAD 80.27 | |
Mexico | Standard (Economy) Delivery | 8-14 Business Days | Orders Over MXN 2316 - Free Orders MXN 0-MXN 2316 - MXN 315 |
Express Delivery | 5-7 Business Days | MXN 1152 | |
Chile | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Brazil | Standard (Economy) Delivery | 15-25 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Colombia | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $26.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Peru | Express Delivery | 7-10 Business Days | $89.19 |
Argentina | Express Delivery | 7-10 Business Days | $89.19 |
Guatemala | Express Delivery | 6-10 Business Days | $79.19 |
Dominican Republic | Express Delivery | 6-10 Business Days | $119.19 |
Other America Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Australia | Standard (Economy) Delivery | 8-14 Business Days | Orders Over AUD 182.76 - Free Orders AUD 0-AUD 182.74 - AUD 24.86 |
Express Delivery | 5-7 Business Days | AUD 160.26 | |
New Zealand | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
South Africa | Standard (Economy) Delivery | 10-15 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Algeria | Express Delivery | 5-8 Business Days | $69.19 |
Other Countries | Express Delivery | 15-20 Business Days | $89.19 |
Do you ship internationally?
Yes! We support global shipping service and provide FREE Shipping service for the orders over $119.
Can I add rush shipping?
We know you're eager to get your device and we're eager to get it to you! We offer express shipping for $19.19 (US) and $59.99 (outside US), which will get your package there in 2-3 business days (US) and 5-7 business days (outside US).
When will my order ship?
Please allow 1 business days from the moment you purchase your order to ship. We want to get it to you as soon as possible, but please understand that during high volume seasons such as Black Friday and Holiday order processing times may be delayed.
How long will it take to get my order?
Depending on your shipping method of choice. In the US, please allow 3-5 business days for Standard Delivery and 2-3 business days for Express Delivery. Outside US, please allow 8-14 business days for Standard Delivery and 5-7 business days for Express Delivery. We know it's hard, but please be patient. It'll definitely be worth the wait!
How do I track my order?
When your order leaves our fulfillment center, you'll be sent a tracking link in the Email or SMS message, so you can watch your timekettle make its way to you! For the most up to date information, be sure to click the tracking link and head directly to the USPS or FedEx site.
My tracking shows that my Timekettle has already been delivered but it's not here...Please help!
Oh no!! Please email us directly at support@timekettle.co with your order and tracking number so we can file a claim directly with the carrier. We do suggest waiting 24 hours after you receive the notice, since sometimes the actual order is delayed. The delivery notifications are sent directly from the carrier. We know you're anxiously awaiting your package and we'd never give you false information about when it's going to arrive.
Do I need to pay duties?
If any duties are incurred, you are personally responsible for them!
Do you ship to APO and P.O. Boxes?
In the US, we ship P.O. Boxes, while APO addresses are not available. And you'll have to be patient as it may take a bit longer. Generally, these are not the most reliable mailing addresses, and we are not responsible for any logistic issues on your end!
Outside US, APO and P.O. Boxes are all undeliverable.