Politica de envios
¡Estamos entusiasmados con nuestro traductor y queremos entregárselo lo más rápido posible! Aquí hay algunas cosas importantes a tener en cuenta sobre el viaje que realizan para llegar a su puerta.
Realizamos envíos a nivel mundial y proporcionamos Servicio de envío gratuito para pedidos superiores a $119 con Entrega Estándar para la mayoría de los destinos.
En los Estados Unidos:
TARIFA DE ENVÍO:
—— Entrega estándar (económica):
Pedidos superiores a $119: gratis
Pedidos de $0 a $118,99 - $9,19
—— Entrega exprés: $19,19
TIEMPO DE ENVÍO:
—— Entrega estándar (económica): 3-5 días hábiles.
—— Entrega Express: 2-3 días laborables.
Fuera de EE.UU. :
—— Entrega estándar (económica):
Pedidos superiores a $119: gratis
Pedidos de $0 a $118,99 - $14,19
—— Entrega exprés: $59,99
TIEMPO DE ENVÍO:
—— Entrega estándar (económica): 8-14 días hábiles.
—— Entrega Express: 5-7 días laborables.
Notas:
1. El envío a EE. UU. no continental (incluidos Alaska, Guam, Hawái, Rhode Island, Islas Vírgenes de EE. UU.) y direcciones de apartado postal en EE. UU. puede generar costos adicionales y el tiempo de envío se extenderá de 1 a 2 días hábiles más.
2. Por lo general, el procesamiento y envío de los pedidos desde los almacenes demora 1 día hábil. En períodos pico como feriados, Black Friday y Cyber Monday, el envío demora hasta 3 días hábiles.
3. Fuera de EE. UU., no se pueden realizar entregas a apartados postales ni a direcciones APO.
4. Tasas aduaneras, aranceles, IVA, derechos e impuestos
- Los pedidos enviados fuera de los Estados Unidos pueden estar sujetos a impuestos de importación, aranceles y tarifas aduaneras cobrados por el país de destino. El destinatario de un envío internacional puede estar sujeto a dichos impuestos de importación, aranceles y tarifas aduaneras, que se cobran una vez que el envío llega al país del destinatario.
- Si el destinatario rechaza el paquete, no está dispuesto a pagar las tarifas aduaneras o el paquete se considera imposible de entregar, su tarifa de envío original y un cargo de envío y procesamiento de devolución adicional de $ 45 como mínimo y las tarifas aduaneras acumuladas se deducirán de su reembolso cuando el paquete se devuelva a nosotros.
- Los gastos adicionales por despacho de aduanas deberán ser abonados por el destinatario. No tenemos control sobre estos gastos ni podemos predecir su cuantía. Además, no reembolsaremos estos gastos.
Detalles de envío de países de Asia
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Turkey | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Israel | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Singapore | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Malaysia | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Thailand | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Vietnam | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Philippines | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $14.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Taiwan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over NT$ 3762.96 - Free Orders NT$ 0- NT$ 3762.64 - NT$ 164.11 |
Hong Kong | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Macao | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
China | Standard (Economy) Delivery | 2-3 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Japan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over ¥ 17893.11 - Free Orders ¥ 0- ¥ 17891.61 - ¥ 1381.82 |
Express Delivery | 5-7 Business Days | ¥ 5892.7 | |
South Korea | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Jordan | Express Delivery | 6-10 Business Days | $79.19 |
Qatar | Express Delivery | 5-8 Business Days | $69.19 |
United Arab Emirates | Express Delivery | 5-8 Business Days | $59.19 |
Saudi Arabia | Express Delivery | 5-8 Business Days | $59.19 |
Oman | Express Delivery | 7-10 Business Days | $89.19 |
India | Express Delivery | 5-8 Business Days | $41.19 |
Pakistan | Express Delivery | 5-8 Business Days | $41.19 |
Mongolia | Express Delivery | 5-8 Business Days | $41.19 |
Indonesia | Express Delivery | 5-8 Business Days | $39.19 |
Other Asia Countries | Express Delivery | 15-20 Business Days | $89.19 |
Detalles de envío de países de Europa
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United Kingdom | Standard (Economy) Delivery | 8-12 Business Days | Orders Over £ 94.2 - Free Orders £ 0- £ 94.19 - £ 12.81 |
Express Delivery | 5-7 Business Days | £ 46.85 | |
Germany | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Spain | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
France | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Switzerland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Poland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Italy | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Finland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Norway | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Sweden | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Greece | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Ireland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Portugal | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Hungary | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Austria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Bulgaria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Latvia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Netherlands | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Belgium | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Denmark | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Romania | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Czechia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovenia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovakia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Croatia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Estonia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Cyprus | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $23.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
Ukraine | Express Delivery | 7-10 Business Days | $99.19 |
Iceland | Express Delivery | 7-10 Business Days | $89.19 |
Detalles de envío de países de América
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United States | Standard (Economy) Delivery | 3-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $11.19 |
Express Delivery | 2-3 Business Days | $19.19 | |
Canada | Standard (Economy) Delivery | 8-14 Business Days | Orders Over CAD161.39 - Free Orders CAD 0-CAD 161.38 - CAD 26.02 |
Express Delivery | 5-7 Business Days | CAD 80.27 | |
Mexico | Standard (Economy) Delivery | 8-14 Business Days | Orders Over MXN 2316 - Free Orders MXN 0-MXN 2316 - MXN 315 |
Express Delivery | 5-7 Business Days | MXN 1152 | |
Chile | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Brazil | Standard (Economy) Delivery | 15-25 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Colombia | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $26.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Peru | Express Delivery | 7-10 Business Days | $89.19 |
Argentina | Express Delivery | 7-10 Business Days | $89.19 |
Guatemala | Express Delivery | 6-10 Business Days | $79.19 |
Dominican Republic | Express Delivery | 6-10 Business Days | $119.19 |
Other America Countries | Express Delivery | 15-20 Business Days | $89.19 |
Detalles de envío de países de África y Oceanía
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Australia | Standard (Economy) Delivery | 8-14 Business Days | Orders Over AUD 182.76 - Free Orders AUD 0-AUD 182.74 - AUD 24.86 |
Express Delivery | 5-7 Business Days | AUD 160.26 | |
New Zealand | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
South Africa | Standard (Economy) Delivery | 10-15 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Algeria | Express Delivery | 5-8 Business Days | $69.19 |
Other Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Turkey | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Israel | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Singapore | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Malaysia | Standard (Economy) Delivery | 8-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $12.19 |
Thailand | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Vietnam | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $49.19 | |
Philippines | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $14.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Taiwan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over NT$ 3762.96 - Free Orders NT$ 0- NT$ 3762.64 - NT$ 164.11 |
Hong Kong | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Macao | Standard (Economy) Delivery | 2-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
China | Standard (Economy) Delivery | 2-3 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $5.19 |
Japan | Standard (Economy) Delivery | 7-10 Business Days | Orders Over ¥ 17893.11 - Free Orders ¥ 0- ¥ 17891.61 - ¥ 1381.82 |
Express Delivery | 5-7 Business Days | ¥ 5892.7 | |
South Korea | Standard (Economy) Delivery | 7-10 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $9.19 |
Express Delivery | 5-7 Business Days | $39.19 | |
Jordan | Express Delivery | 6-10 Business Days | $79.19 |
Qatar | Express Delivery | 5-8 Business Days | $69.19 |
United Arab Emirates | Express Delivery | 5-8 Business Days | $59.19 |
Saudi Arabia | Express Delivery | 5-8 Business Days | $59.19 |
Oman | Express Delivery | 7-10 Business Days | $89.19 |
India | Express Delivery | 5-8 Business Days | $41.19 |
Pakistan | Express Delivery | 5-8 Business Days | $41.19 |
Mongolia | Express Delivery | 5-8 Business Days | $41.19 |
Indonesia | Express Delivery | 5-8 Business Days | $39.19 |
Other Asia Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United Kingdom | Standard (Economy) Delivery | 8-12 Business Days | Orders Over £ 94.2 - Free Orders £ 0- £ 94.19 - £ 12.81 |
Express Delivery | 5-7 Business Days | £ 46.85 | |
Germany | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
Spain | Standard (Economy) Delivery | 8-12 Business Days | Orders Over €119 - Free Orders €0- €118.99 - €16.19 |
Express Delivery | 5-7 Business Days | €59.19 | |
France | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Switzerland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Poland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Italy | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Finland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Norway | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Sweden | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Greece | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Ireland | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Portugal | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Hungary | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Austria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Bulgaria | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Latvia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $59.19 | |
Netherlands | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Belgium | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Denmark | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Romania | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Czechia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovenia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Slovakia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Croatia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Estonia | Standard (Economy) Delivery | 8-12 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Cyprus | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $23.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
Ukraine | Express Delivery | 7-10 Business Days | $99.19 |
Iceland | Express Delivery | 7-10 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
United States | Standard (Economy) Delivery | 3-5 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $11.19 |
Express Delivery | 2-3 Business Days | $19.19 | |
Canada | Standard (Economy) Delivery | 8-14 Business Days | Orders Over CAD161.39 - Free Orders CAD 0-CAD 161.38 - CAD 26.02 |
Express Delivery | 5-7 Business Days | CAD 80.27 | |
Mexico | Standard (Economy) Delivery | 8-14 Business Days | Orders Over MXN 2316 - Free Orders MXN 0-MXN 2316 - MXN 315 |
Express Delivery | 5-7 Business Days | MXN 1152 | |
Chile | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Brazil | Standard (Economy) Delivery | 15-25 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Colombia | Standard (Economy) Delivery | 10-20 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $26.19 |
Express Delivery | 5-7 Business Days | $89.19 | |
Peru | Express Delivery | 7-10 Business Days | $89.19 |
Argentina | Express Delivery | 7-10 Business Days | $89.19 |
Guatemala | Express Delivery | 6-10 Business Days | $79.19 |
Dominican Republic | Express Delivery | 6-10 Business Days | $119.19 |
Other America Countries | Express Delivery | 15-20 Business Days | $89.19 |
[Country] | [Shipping Carrier] | [Shipping Time] | [Shipping Fee] |
Australia | Standard (Economy) Delivery | 8-14 Business Days | Orders Over AUD 182.76 - Free Orders AUD 0-AUD 182.74 - AUD 24.86 |
Express Delivery | 5-7 Business Days | AUD 160.26 | |
New Zealand | Standard (Economy) Delivery | 8-14 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Express Delivery | 5-7 Business Days | $69.19 | |
South Africa | Standard (Economy) Delivery | 10-15 Business Days | Orders Over $119 - Free Orders $0-$118.99 - $16.19 |
Algeria | Express Delivery | 5-8 Business Days | $69.19 |
Other Countries | Express Delivery | 15-20 Business Days | $89.19 |
¿Hacen envíos internacionales?
¡Sí! Ofrecemos servicio de envío global y ofrecemos servicio de envío GRATUITO para pedidos superiores a $119.
¿Puedo agregar envío urgente?
Sabemos que estás ansioso por obtener tu dispositivo y ¡nosotros estamos ansiosos por entregártelo! Ofrecemos envío exprés por $19,19 (EE. UU.) y $59,99 (fuera de EE. UU.), que hará que su paquete llegue allí en 2-3 días hábiles (EE. UU.) y 5-7 días hábiles (fuera de EE. UU.).
¿Cuándo se enviará mi pedido?
Espere 1 día hábil desde el momento en que compra su pedido para enviarlo. Queremos entregárselo lo antes posible, pero comprenda que durante temporadas de gran volumen, como el Black Friday y los días festivos, los tiempos de procesamiento de pedidos pueden retrasarse.
¿Cuánto tiempo tardará en llegar mi pedido?
Dependiendo del método de envío que elija. En EE. UU., espere 3-5 días hábiles para Entrega estándar y 2-3 días hábiles para Entrega exprés . Fuera de EE. UU., espere 8-14 días hábiles para Entrega estándar y 5-7 días hábiles para Entrega exprés. Sabemos que es difícil, pero tenga paciencia. ¡Definitivamente valdrá la pena esperar!
¿Cómo hago el seguimiento de mi pedido?
Cuando su pedido salga de nuestro centro logístico, se le enviará un enlace de seguimiento en el correo electrónico o mensaje SMS, para que pueda ver cómo su reloj llega hasta usted. Para obtener la información más actualizada, asegúrese de hacer clic en el enlace de seguimiento y dirigirse directamente al sitio de USPS o FedEx.
Mi seguimiento muestra que mi Timekettle ya ha sido entregado pero no está aquí... ¡Por favor ayuda!
¡¡Oh no!! Envíenos un correo electrónico directamente a support@timekettle.co con su pedido y número de seguimiento para que podamos presentar un reclamo directamente al transportista. Le sugerimos esperar 24 horas después de recibir el aviso, ya que a veces el pedido real se retrasa. Las notificaciones de entrega se envían directamente desde el transportista. Sabemos que estás esperando ansiosamente tu paquete y nunca te daremos información falsa sobre cuándo llegará.
¿Tengo que pagar aranceles?
Si se incurre en algún deber, ¡usted es personalmente responsable de ello!
¿Realizan envíos a APO y P.O. ¿Cajas?
En EE. UU., enviamos P.O. Boxes, mientras que las direcciones APO no están disponibles. Y tendrás que tener paciencia porque puede tardar un poco más. Generalmente, estas no son las direcciones postales más confiables y no somos responsables de ningún problema logístico por su parte.
Fuera de EE. UU., APO y P.O. No se pueden entregar todas las cajas.