Warranty Policy
We are committed to providing our customers with the best possible shopping experience, thus offering a one-year warranty on all our products to ensure your satisfaction.
The warranty period starts from the date of receipt of the product and covers any defects in materials or workmanship for a period of one year. In the event that your product requires repair or replacement, we will cover the costs associated with shipping and handling.
Please note that warranty service is not applicable under the following circumstances:
1. Product beyond warranty period: If the product has exceeded its one-year warranty period, you will not be able to enjoy warranty service.
2. Product damage caused by human factors: If the product is damaged due to accidents, abuse, misuse, water ingress, or dropping, etc., warranty service will not be applicable.
3. Product purchased on other platforms: If the product was not purchased on our official website, warranty service cannot be provided.
4. Product repaired without authorization: If the product is disassembled without permission, warranty service will no longer be applicable.
5. Accessories and peripheral products: Accessories and peripheral products do not come with warranty service.
*The above situations may vary for different products and models. We recommend consulting our customer service before ordering our products to avoid any misunderstandings.
We stand by the quality of our products and are dedicated to providing our customers with the best support possible. If you encounter any issues with your product, please feel free to contact our customer service team. We will work with you to resolve the problem as quickly and efficiently as possible.