FAQs

Check out the most common questions our customers asked. Still have questions ? Contact our customer support.

40 Languages & 93 Accents
Languages
Online Translation
Accents
Offline Translation
Arabic
15
Egypt, Algeria, Tunisia, Morocco, Saudi Arabia, Oman, United Arab Emirates, Qatar, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Palestine, Israel
Bulgarian
Cantonese
Catalan
Chinese
2
Simplified, Traditional, Cantonese
7
Chinese-English, Chinese-Japanese, Chinese-Korean, Chinese-French, Chinese-Spanish , Chinese-Russian, Chinese-German
Croatian
Czech
✓  
Danish
✓  
Dutch
English
14
United Kingdom, Ireland, USA, Canada, Australia, New Zealand, India, Philippines, South Africa, Kenya, Tanzania, Nigeria, Ghana, Singapore
7
English-Chinese, English-Japanese , English-Korean , English-French , English-Spanish , English-Russian, English-German
Filipino
✓  
Finnish
✓  
French
2
France, Canada
2
French-Chinese,French-English
German
2
German-Chinese,German-English
Greek
 ✓  
Hebrew
✓  
Hindi
Hungarian
 ✓
 ✗
Icelandic
 ✓  
Indonesian
✓  
Italian
 ✓  
Japanese
2
Japanese-Chinese,Japanese-English
Korean
2
Korean-Chinese,Korean-English
Malay
✓  
Norwegian
 ✓  
Polish 
 ✗
Portuguese
2
Portugal, Brazil
Romanian
 ✓
 ✗
Russian
2
Russian-Chinese,Russian-English
Slovak
✓  
Slovenian
✓  
Spanish
20
Spain, USA, Mexico, Honduras, Nicaragua, Panama, Costa Rica, Argentina, Chile, Bolivia, Colombia, Dominica, Ecuador, Guatemala, Peru, Puerto Rico, Paraguay, Uruguay, Venezuela, Salvador
2
Spanish-Chinese,Spanish-English
Swedish
✓  
Tamil
4
India, Singapore, Sri Lanka, Malaysia
Telugu
✓  
Thai
Turkish
Ukrainian
Urdu
✓  
2
Pakistan,India
Vietnamese

What Our Customers Are Saying

Based on 688 reviews
81%
(556)
15%
(104)
3%
(21)
1%
(4)
0%
(3)
R
W4 Pro AI Interpreter Earbuds
Ryan Melchione (Merchantville, US)
Highly recommend

This has been an absolute game changer. Worth every penny. I even bought a second one.

W4 Pro AI Interpreter Earbuds
俊幸 橋本 (Ichikawa, JP)
いいみたいです

まだあまり使っていませんが多分大丈夫です

N
Timekettle M3 Language Translator Earbuds
Nely Carrizales (Fort Worth, US)
Great little translator

First time using one of these devices a d let me tell you, im happy I purchased this one. Easy to set up and use, small like regular set of ear buds

L
Extend Protection Plan
Laura webb (Auburn, US)
Didn't get to use them

Sadly my situation changed and I didn't get a chance to use them. When trying them at home they worked great!

M
W4 Pro AI Interpreter Earbuds
Mykola Kovalchuk (Frankfurt (Oder), DE)
W4 Pro AI

Thank you, I am satisfied with your work.

D
Extend Protection Plan
Daniel Carlock (Raleigh, US)
Work good

After not being able to pair them my self initially, I got in touch with support and they gave good written step by step process and it made it simpler. Thanks support team!!! Earbuds fit great and work as intended

O
W4 Pro AI Interpreter Earbuds
Oleksandr Gubanov (Dnipro, UA)
I'm very happy

I'm very happy

E
W4 Pro AI Interpreter Earbuds
Ethan M (Southfield, US)
Really good

The W4 pro ear bids are really good. They still have a lot of translation mistakes and there are times when they don't hear any words and we have to repeat a lot. However they help out a lot we are happy

H
X1 AI Interpreter Hub
Haneef Mohammed (London, GB)

It's an absolute game-changer for real time translation.

C
Timekettle M3 Language Translator Earbuds
Claudia Yacila (Jacksonville, US)
Wonderful invention!!

I bought this for my dad to listen the sermon at church. It’s awesome, he understands now!! Praise The Lord!!!

P
Fluentalk T1 Mini Handheld Translator Device
Phil Blackman (Melbourne, AU)
5 star

great service and i would recommend time
kettle

B
Extend Shipping Protection Plan
Brian Rodgers (Allentown, US)
Product is AMAZING!!! No comment on extended shipping plan that was asked to review

The translating earbuds are amazing! Latency is not so awkward that it confuses a conversation. Offline translations do not work no matter how many times you purchase them. Customer service isn’t great but the product is so great you shouldn’t need them unless you take the bait and and let your fish go for offline translations. I purchased English/spanish offline translation 4 times. I think I need a bigger boat.

Excellent Customer Service

The customer service team was superb and responsive. They helped me to refund the wrongly purchased product (W4 pro). The delivery of the products were smooth and on time. I am enjoying the T1 handheld translator and I would recommend it to all travellers!

T
W4 Pro AI Interpreter Earbuds
Troy K. (Royse City, US)
Impressive!

Pleasantly impressed by the functionality, quality, speed, and diverse ability this device offers to translate real time.

A genuine solution.

Program for Language Learning 4.5 stars But Nothing Else Compares TO This

How about preparing the head phone software/app so that you can use them for learning a language also. It is a great tool. I am using it for Tagalog, French, Turkish currently when traveling and transiting. Awesome product with a huge potential to expand it. Those long flights from Australia through Europe and int West Africa I could be learning a language and practicing whilst I am sitting idle on a plane.. Thankyou

r
X1 AI Interpreter Hub Holiday Gift Boxes
rahim osman (Putrajaya, MY)
X1 Holiday Gift Box

This X1 AI Interpreter Hub beautiful gift box is truly worth buying, as nothing can be compared to this item.

C
Extend Shipping Protection Plan
Charles Wheeler (Dallas, US)
Shipping - faster than expected

I received the package faster than expected which was a bonus.

p
Timekettle Earbuds Cleaning Pen
petrospetrou1995 (Nicosia, CY)
Perfect, nice quality and sound

Easy to use and vry good quality

n
Timekettle Earbuds Cleaning Pen
noel1961cruz (San Juan, PR)
Great ideally if you are a traveler

Great investment I treated me as a Christmas gift love the sound crystal clear

p
Timekettle M3 Language Translator Earbuds
petrospetrou1995 (Limassol, CY)

very nice, and working just perfect

Great Communicator

This device will help many of our bilingual families and close the translation gap.

Amazing customer service. Cool earbuds.

Earbuds are really neat, translation is pretty good. Still learning how to use them, but so far so good.

F
Fluentalk T1 Handheld Translator Device
Feyk Hogenbirk (Doetinchem, NL)
Best Translator !

This is an excellent and never failing device, fantastic !

A
Fluentalk Handheld Translator Device Lanyard
Alejandro Ramos Mendiola (Chicago, US)
Excelente producto

Muy fácil de usar y muy útil lo puedo llevar a todas partes

S
Timekettle M3 Language Translator Earbuds
Sheri Olesen (Seattle, US)
Outstanding customer service, fabulous high quality product!!

Timekettle has exceeded my expectations! I had an issue with a promo code during my purchase, which resulted in the free gifts not being included. I emailed customer service on Christmas Day, and to my surprise, they responded within hours, apologized, and assured me the gifts would ship the next business day—amazing service!

The headphones are comfortable, intuitive, and don’t require a subscription for select offline language access. We’re still exploring all the features, but they’ve been easy to use so far. I’m confident they’ll be a great companion for our upcoming trip to Guatemala. Highly recommend both the product and the company!