FAQs

Check out the most common questions our customers asked. Still have questions ? Contact our customer support.

40 Languages & 93 Accents
Languages
Online Translation
Accents
Offline Translation
Arabic
15
Egypt, Algeria, Tunisia, Morocco, Saudi Arabia, Oman, United Arab Emirates, Qatar, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Palestine, Israel
Bulgarian
Cantonese
Catalan
Chinese
2
Simplified, Traditional, Cantonese
7
Chinese-English, Chinese-Japanese, Chinese-Korean, Chinese-French, Chinese-Spanish , Chinese-Russian, Chinese-German
Croatian
Czech
✓  
Danish
✓  
Dutch
English
14
United Kingdom, Ireland, USA, Canada, Australia, New Zealand, India, Philippines, South Africa, Kenya, Tanzania, Nigeria, Ghana, Singapore
7
English-Chinese, English-Japanese , English-Korean , English-French , English-Spanish , English-Russian, English-German
Filipino
✓  
Finnish
✓  
French
2
France, Canada
2
French-Chinese,French-English
German
2
German-Chinese,German-English
Greek
 ✓  
Hebrew
✓  
Hindi
Hungarian
 ✓
 ✗
Icelandic
 ✓  
Indonesian
✓  
Italian
 ✓  
Japanese
2
Japanese-Chinese,Japanese-English
Korean
2
Korean-Chinese,Korean-English
Malay
✓  
Norwegian
 ✓  
Polish 
 ✗
Portuguese
2
Portugal, Brazil
Romanian
 ✓
 ✗
Russian
2
Russian-Chinese,Russian-English
Slovak
✓  
Slovenian
✓  
Spanish
20
Spain, USA, Mexico, Honduras, Nicaragua, Panama, Costa Rica, Argentina, Chile, Bolivia, Colombia, Dominica, Ecuador, Guatemala, Peru, Puerto Rico, Paraguay, Uruguay, Venezuela, Salvador
2
Spanish-Chinese,Spanish-English
Swedish
✓  
Tamil
4
India, Singapore, Sri Lanka, Malaysia
Telugu
✓  
Thai
Turkish
Ukrainian
Urdu
✓  
2
Pakistan,India
Vietnamese

What Our Customers Are Saying

Based on 628 reviews
81%
(508)
15%
(96)
3%
(20)
0%
(2)
0%
(2)
Very user friendly and great accent

The Spanish german accent was perfect. The usage of the buds was very inruitive

B
W4 Pro AI Interpreter Earbuds
Bauer Joerg (Frankfurt am Main, DE)
Top

Es funktioniert fantastisch

Première expérience

J'ai utilisé l^'appareil pour traduire l'allemand en français.
La reconnaissance de la langue parlée laisse à désirer mais me permet de comprendre mon interlocuteur.
ça met beaucoup de temps surtout lorsque les phrases sont longues.
En revanche la traduction automatique vers le français est loin d'être parfaire mais ça m'aide un peu.
De toutes façons pour l'instant je n'ai pas trouvé mieux que votre appareil.
Hélas je n'ai eu qu'une seul opportunité pour le tester car je sors peu ; mes rendez-vous médicaux sont très espacés.
Pourriez-vous m'accorder une prolongation d'essai ?
Je vous en remercie et vous ferai savoir mes prochaines expériences.

D
Extend Shipping Protection Plan
David Tate (Heber, US)
Impressive

Really enjoying the TimeKettle. Really freeing when it comes to translation. English to other languages very good but some languages to English not quite as good. Overall, effective in spite of minor translation errors.

r
W4 Pro AI Interpreter Earbuds
rahim osman (Johor Bahru, MY)
W4 Pro - Good Upgrade

The earbud is effortless to slip on the ear. The media translation function is excellent.

C
W4 Pro AI Interpreter Earbuds
Customer (Perris, US)
Better than the m3

I like the over the ear, the m3 kept falling out of my ear. The w4 is nice. stays securely. sometimes the translation is very smooth and fast but other times it has a serious lag time. Especially when one on one. I do like not have to press the button to talk, that was a pain. I'd give 5 stars if more consistent on the speed of talk to listen. sometimes we have to stare at each other waiting for it to translate. Need to add Mandrin for Chinese, though simple is close there are some that don't translate correctly.

C
W4 Pro AI Interpreter Earbuds
Christian Michel-Villaz (Dumbéa, NC)
w4 pro

i am enjoy is very good product

M
Timekettle WT2 Edge/W3 Real-time Translator Earbuds
Maurizio Salabert (Quận Hai, VN)
Quality Assurance

These little units have been so helpful. They are very sensitive and on que with every conversation. listening mode is good but has difficulties at time identifying close conversation to background, causing confusion in translating conversations by seperation. It would be so good to have an update of software to be able to isolate the simu so that it only identifies the two speakers and not pick up everything else in background, like music, people on the nearby street, etc. Other than this, we are so glad to have purchased this item as it benefits our learning of the current language. Awesome piece of equipment.

R
Fluentalk T1 Handheld Translator Device
RAHIM HASAN (Seremban, MY)
Best and quality product

Easy to use, clear sound and perfect translation...

D
Fluentalk Handheld Translator Device Lanyard
David Furnell (Berkhamsted, GB)
So far so good

I have yet to try out the unit; it looks simple. I have tried it with my granddaughter, who speaks fluent French, and she was very impressed. I am off to Chile and Argentina at the end of the month; that will be the real test, and I will return with the results at the end of November.

Y
W4 Pro AI Interpreter Earbuds
Yurii. Krynytskyi (Helmond, NL)
W4 Pro AI

I want to share my experience. The headphones are pretty good and do their job. But I would like you to work with the tutor. which is
built-in.
in the application.. For beginners, very difficult questions.. It would be good to think about learning a language using these headphones.
for beginners. To somehow approach learning a language with translation. and from simple. programs for learning a language. I would also like to add that it translates poorly in offline mode without the Internet. It confuses many words.. I would like you to work with the offline translation mode without the Internet. Because abroad A common problem.
In some places there is no Internet, there is no way to connect to find Wi-Fi.

T
Fluentalk Handheld Translator Device Lanyard
Tiffany Denmark Belle (South Holland, US)
Battery doesn't last

The English/Spanish translation is right on point! I spoke with several people and they said the translation was excellent. But after using it at various times for only 3 hours the battery was dead. When I travel I'll have to carry a portable battery pack to keep it charged.

M
W4 Pro AI Interpreter Earbuds
Michael Flagg (Stephens City, US)
Such advancement in technology

I am surprised how well they work. I am back buying more M4 Pro Translators

I
Extend Shipping Protection Plan
IVAN PAPISH (Virginia Beach, US)

Extend Shipping Protection Plan

Works as advertised

M
W4 Pro AI Interpreter Earbuds
Martin Kirmayr (Tegernsee, DE)
Very inovative product

In the moment the best translater tool on the market. Shipping was ok.

A
Timekettle M3 Language Translator Earbuds
Antonio MORILLO MARTÍNEZ (Valencia, ES)
Phenomenal customer service

I had a problem with the delivery and Mae solved everything for me. I already have them in my possession, thank you very much.

S
W4 Pro AI Interpreter Earbuds
Steven Fernandez (Wakefield, US)
Exceptional Product not perfect.

I’m happy with the product. The latency between listening and translation could be better. I hope they will add Thai to the offline translation list as the country is one of the most popular travel destinations in the world and the only reason I made this purchase.

P
W4 Pro AI Interpreter Earbuds
Phillip Webster (Virginia Beach, US)
Solid Performance with Room for Improvement

The translation feature still has room for improvement, as it occasionally produces inaccurate results. However, it's usable as advertised, and I’m optimistic that future updates will enhance this feature.

Overall, the product has solid potential and works well for its intended purposes. I look forward to seeing how updates continue to improve the experience. I purchased directly from their site and remain hopeful for further refinements that will make it even better.

P
Timekettle ZERO Language Translator Device
Phillip Webster (Virginia Beach, US)
Doesn't work with Samsung Galaxy flip6 or...

This is an informative review, not a negative one.

Doesn't work with the flip6 nor the s9+ tablet. Both with latest update do maybe the issue. But with AI. Built-in Interpreter that works with the bud3 pros, not needed. Maybe userful for older models.

E
W4 Pro AI Interpreter Earbuds
ENRICO PIZZORNO (Milan, IT)
I'm testing the new W4 PRO

Good morning
I'm testing the new W4 PRO earphones, they work very well as a microphone, but as a translation I thought it would be more simultaneous.
I already own the WT2 EDGE earphones, and honestly as a translation they seem the same to me.

M
W4 Pro AI Interpreter Earbuds
Mike McDonald (Bradenton, US)
Still evaluating.

I am translating Ukraine to English. When I select “listen and play” The full Ukrainian text is on top half of screen. The English version is on the bottom. The English version is cut off because there’s not scroll up. Also, because of the three icons on the bottom of the screen, they are on top of the text, preventing viewing of text. When I select listen and play, I would like the English version to be on top where I can see all of it. It doesn’t matter if I see the Ukrainian text because I can’t read it. While I’m doing this, I have both earbuds in. This works fine. Both ears are hearing the translation.

J
W4 Pro AI Interpreter Earbuds
Jacob Grimes (Atlanta, US)
A step in the right direction

These are a big improvement from the last series. My wife is from Guatemala, I America, and we’re both trying to learn the others native language. These earbuds have been huge in helping us communicate better. The three microphones pick up what we are saying much better than past versions did, making it a lot less frustrating.

R
W4 Pro AI Interpreter Earbuds
Richard Jacq BOUYROU (Bangkok, TH)
A great surprise

Based on my previous experience with other Timekettle translators, most recently ZERO, I couldn't have imagined such progress in translation. For me, the W4 PRO AI is simply amazing and perfect.

H
W4 Pro AI Interpreter Earbuds
Henry Freeman (Aiken, US)
W4 Pro AI Interpreter Earbuds

I previously owned the WT2 Edge Earbuds and the are great. Now that I have the New W4 Pro AI Interpreter Earbuds, I'm blown away with amazement. The clarity, video translation feature, additional bluetooth capability to use with your phone far exceed my expectations. The new tutor feature and AI Summary leaves me speechless and excited. I look forward to enjoying this amazing product and giving a detailed review after I take my international trip next month.