FAQs

Check out the most common questions our customers asked. Still have questions ? Contact our customer support.

40 Languages & 93 Accents
Languages
Online Translation
Accents
Offline Translation
Arabic
15
Egypt, Algeria, Tunisia, Morocco, Saudi Arabia, Oman, United Arab Emirates, Qatar, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Palestine, Israel
Bulgarian
Cantonese
Catalan
Chinese
2
Simplified, Traditional, Cantonese
7
Chinese-English, Chinese-Japanese, Chinese-Korean, Chinese-French, Chinese-Spanish , Chinese-Russian, Chinese-German
Croatian
Czech
✓  
Danish
✓  
Dutch
English
14
United Kingdom, Ireland, USA, Canada, Australia, New Zealand, India, Philippines, South Africa, Kenya, Tanzania, Nigeria, Ghana, Singapore
7
English-Chinese, English-Japanese , English-Korean , English-French , English-Spanish , English-Russian, English-German
Filipino
✓  
Finnish
✓  
French
2
France, Canada
2
French-Chinese,French-English
German
2
German-Chinese,German-English
Greek
 ✓  
Hebrew
✓  
Hindi
Hungarian
 ✓
 ✗
Icelandic
 ✓  
Indonesian
✓  
Italian
 ✓  
Japanese
2
Japanese-Chinese,Japanese-English
Korean
2
Korean-Chinese,Korean-English
Malay
✓  
Norwegian
 ✓  
Polish 
 ✗
Portuguese
2
Portugal, Brazil
Romanian
 ✓
 ✗
Russian
2
Russian-Chinese,Russian-English
Slovak
✓  
Slovenian
✓  
Spanish
20
Spain, USA, Mexico, Honduras, Nicaragua, Panama, Costa Rica, Argentina, Chile, Bolivia, Colombia, Dominica, Ecuador, Guatemala, Peru, Puerto Rico, Paraguay, Uruguay, Venezuela, Salvador
2
Spanish-Chinese,Spanish-English
Swedish
✓  
Tamil
4
India, Singapore, Sri Lanka, Malaysia
Telugu
✓  
Thai
Turkish
Ukrainian
Urdu
✓  
2
Pakistan,India
Vietnamese

What Our Customers Are Saying

Based on 663 reviews
81%
(534)
15%
(101)
3%
(21)
1%
(4)
0%
(3)
S
Timekettle M3 Language Translator Earbuds
Sheri Olesen (Seattle, US)
Outstanding customer service, fabulous high quality product!!

Timekettle has exceeded my expectations! I had an issue with a promo code during my purchase, which resulted in the free gifts not being included. I emailed customer service on Christmas Day, and to my surprise, they responded within hours, apologized, and assured me the gifts would ship the next business day—amazing service!

The headphones are comfortable, intuitive, and don’t require a subscription for select offline language access. We’re still exploring all the features, but they’ve been easy to use so far. I’m confident they’ll be a great companion for our upcoming trip to Guatemala. Highly recommend both the product and the company!

N
Timekettle M3 Language Translator Earbuds
Nicholas Suddith (Miami, US)
Good but not perfect

They are good all around but the translator can miss a little bit but I am still getting used to how to best use them

C
W4 Pro AI Interpreter Earbuds
Chris Wigg (Sydney, AU)
Good

Works well, translation time is a little slow at times. But other wise a great product

WT2 Edge

Its good once you learn how to use it.

K
Extend Shipping Protection Plan
Keith Hayes (Elk Grove, US)
Item as described

So far true, still learning

I like it the sound is clear.

A
W4 Pro AI Interpreter Earbuds
Alexander Vilson (Antibes, FR)
Super écouteurs.

Super écouteurs.
Inconvénients : 1. Dans une conversation entre deux interlocuteurs, il faut que chacun entende UNIQUEMENT sa langue maternelle. 2. Il est conseillé de réduire la pause entre la prononciation de la phrase et le début de la traduction.
Dans l'ensemble, d'excellents écouteurs à un bon prix.

Language Available

I was very surprise to find out that you don't have translator off-line for English to Vietnamese or Vietnamese to English.

If you are rated the best in this market, then you should more languages available.

J
W4 Pro AI Interpreter Earbuds
Juliana Denson (Orlando, US)
Fantastic!

We tried the earbuds for the first time yesterday and they were fantastic! They will be really helpful for communication within our construction company.

The simultaneous translation feature is pretty good.

I've been using this to speak with my japanese family inlaws, and it has turned out to be pretty good. I can just about understand the conversations and can sometimes join in even. Very useful to augment my life as I attempt to learn the language fully.

Thanks

Tip Top

Bis jetzt hält es was es verspricht. Ich habe schon mehrere Sprachen übersetzen lassen. Alles funktioniert ohne Probleme .

D
Timekettle Accessories for M3 Language Translator Earbuds
Dharmawan Julinda (Bandar Seri Begawan, BN)
Package arrived speedy and well packed!

Happy to received my M3 translator earpiece. Hopefully it will be effective when I use for my upcoming korea and India trip. Yet to be tested...

C
Timekettle M3 3-in-1 Translator Earbuds
Customer (Baton Rouge, US)
Todd

I have only used it 1 time, and so far it’s good.

D
Timekettle M3 Language Translator Earbuds
Derrick Campbell (Ottawa, CA)
M3

Works well. Definitely helps 1 on 1 conversations

C
W4 Pro AI Interpreter Earbuds
Customer (Lima, PE)
multifunction volume

It would be great if you could use the device and at the same time listen to background music from social networks, WhatsApp voice messages or Spotify music, being able to configure the volume of each one.

translation speed

Adjust for better translation
Thank you
Regards

P
Fluentalk T1 Mini Handheld Translator Device Case
Phattrawat Pichawatjiratha (Bangkok, TH)
Perfect Fit for protection

Perfect Fit for protection

h
Fluentalk T1 Mini Handheld Translator Device Case
hennrychanlee (San Francisco, US)
Case

Fits perfectly.

Really good product

We’ve been using the earbuds for a couple of weeks now and they’re working great. I would recommend these to anyone who needs a translator.

English to Russian

English to Russian was fantastic. Russian to English was not as good but sufficient for conversation.

Tal como los ofrecen

Me gustó mucho, fiel a lo que ofrecen

No Hindi Offline

I purchased these for my trip to India. The advertisement showed Hindi, but when I purchased them and downloaded the app, I found that Hindi wasn’t available offline.

Defeats the purpose since I’m going to remote areas in India early January and need the offline version.

R
W4 Pro AI Interpreter Earbuds
R Fraga (East Moline, US)

Great product, and very impressive.

I
Timekettle M3 Language Translator Earbuds
Ignacio Corona (McKinney, US)

buena Experiencia, pero cuando me fallo no entendí la razon hasta, que me di cuenta de que la señal del internet en el lugar donde estaba era demasiado baja

H
X1 AI Interpreter Hub
Herr Normunds Purins (Riga, LV)
X1 AI

Excellent product. The expectations have fully justified themselves.